It’s no secret that the Fullbay team is all about making your life easier.
This ongoing quest has led us to create a slew of features, services, and tools—so many, in fact, that you might not know about all of them!
We tracked down one of our product guys, codenamed “Danny,” to help us pick out some features that are bound to streamline the way your shop operates. Yes, we’re tooting our own horn a bit, but we think it’s worth it. We’re still in the early part of the new year—why not make a resolution to give these options a try?
QUICK SERVICE ORDER
You’re running a shop, not a charity—that means you want to invoice as fast as you can.
Fullbay’s Quick Service Order (or QSO) lets you spin up an estimate on the spot, then convert it to an invoice ready to send out ASAP. It’s helpful for anyone who just wants to get a move on, but we think it’s especially beneficial for the lone wolves out there. If you’re a mobile repair tech or run a one-man shop, QSO can be your best friend.
As soon as an invoice is ready, you can fire it off to your customer with a text message or email notifying them that the invoice is ready. No need to spend hours on the phone getting in touch with customers!
Our most recent State of the Heavy-Duty Industry report told us the hard truth: a lot of shops are struggling with parts disruptions of various levels. Our Marketplace gives Fullbay users access to FinditParts, which has a lot of brands and manufacturers.
The Marketplace also includes a cross-reference, so you can see other potential options when searching for a specific part. (As an aside, we have a second parts cross-reference with our MOTOR integration—you can always use that to find the part you need, and plug the result into the Marketplace!)
Fullbay lets you be completely proactive: You can set your mids and maxes to maintain the inventory threshold that you want. You can adjust parts markup and margins so you’re selling parts at a profit instead of taking a hit. You can even program in special discounts for particular customers if they send you a high volume of work (or you’re related to them).
Your inventory, Chris likes to say, is like cash on shelves. Make sure you treat it right!
SERVICE REQUEST FORM
This isn’t a feature from Fullbay itself, but rather Fullbay Websites, our new (and pretty incredible!) marketing service built specifically for shops like yours.
Your website is your virtual storefront. Any website we build for you will include a service request form right on the main page: potential and existing customers can schedule the work they need done. A customer will enter their service request, and the service request will pop up in Fullbay. You don’t have to do anything.
It will save you time, money, and brainpower.
Managing preventive maintenance will never go out of style! It’s an invaluable service for an independent shop to offer, but it’s equally important if you’re managing an internal fleet.
Overall, PMs minimize downtime and contribute to safer roads for everyone. But actually keeping track of what units are due for PMs can be…well…time-consuming. Fullbay keeps tabs on your customers’ PMs. It lets you see what units are due for PM work so you can call them in. You can even save specific PMs for a later date.
Taking payment is probably one of the top pain points of any shop or lone wolf tech. Fullbay Payments lets you securely store and tokenize customer credit cards. This is a huge step forward for a mobile tech in particular, because it lets you get paid even if your customer doesn’t have a card on them.
You can still key in credit card information directly into Fullbay and store it for later, too.
(Psst—we also have a GPS integration with Samsara, GPS Trackit, and USFleetTracking. If you need to identify a unit while you’re providing a roadside repair, you can use the GPS integration through Fullbay to find them faster.)
DIESELMATIC MARKETING SERVICES
Digital marketing is the fastest, most cost-effective way to get your shop in front of potential customers…but you’ve already got a lot on your plate. If you’re skeptical of adding to your workload by taking on marketing yourself, head over to our trusted friends and partners at Dieselmatic. Like Fullbay, it’s built for heavy-duty diesel repair shops, and it can tackle just about any marketing operation you’re interested in—from a fantastic website to social media and Google Ads management and everything in between.
BUT WAIT, THERE’S MORE
Look, we know we toot our own horn every now and then. But that’s because Fullbay really does a lot of great stuff. Read more about our integrations, or our legendary Customer Portal, and then get in touch with us for a free demonstration. We can’t wait to show you what your shop is capable of when it’s powered by Fullbay!